Customers 客户

When there's a problem, look for a solution, not for someone to blame.
当问题发生时，寻找解决方法，而不是找代罪羔羊。

There is only one valid definition of business purpose: to create a customer.
企业存在的目的只有一个明确的定义：创造客户。

"What is our business?" is not determined by the producer but by the customer.
"我们经营什么事业？"不是由生产者决定，而是由客户。

The primary purpose of performance evaluation is to identify areas in need of improvement.
绩效评估的主要目的是指出需要改进的地方。

Let's spoil those wonderful customers. Let's appreciate them every day on every visit and tell them so. The key to our success, though, must be that we are truly embrace the philosophy of being servant leaders, both with our customers and each other.
让我们骄宠可爱的客人，让我们每天感谢客户每次的光临并告诉他们，然而，我们成功的关键在于真心的接纳成为领先服务者的哲学，不仅对客人，对彼此也是如此。