Troubleshoot IMAP accounts:My message flags have disappeared.

My message flags have disappeared.

IMAP does not support message flags, so you cannot send or receive messages with flags on them. You can set flags on messages that stay in your Inbox or in another folder, for example, to remind you to follow up.

I can't see the contents of messages by using AutoPreview.

You are viewing messages that have only headers downloaded. You need to download the body of the message.

How?

    In the Folder List, click the folder that contains the items you want to download.
    Right-click the header, and then click Mark to Download Message(s) on the shortcut menu.
    On the Tools menu, point to Send/Receive, point to the account, and then click Process Marked Headers.

My rules don't work on IMAP messages.

Any rules you have set up to work on text in the body of a message will not work for IMAP messages that have only headers downloaded. You need to download the entire message for the rule to work.

How?

    In the Folder List, click the folder that contains the items you want to download.
    Right-click the header, and then click Mark to Download Message(s) on the shortcut menu.
    On the Tools menu, point to Send/Receive, point to the account, and then click Process Marked Headers.